Untitled

very immature abc. VERY.

Hi,

 Yes you can say what ever you want to say but your booking has been 
 canceled.

 You said you can come down and pay you cannot even reply Ms. Marissa's 
 first email for a month.

 Regards,

 ABC HOSTEL MANAGEMENT


 On Fri, 1 Jul 2011 01:17:22 +0800, zaty aziz <zatyxdae@live.com> wrote:
> she did not send me another email that saying the confirmation she
> sent was a mistake. and did my friend really said she didnt want to
> pay? she asking why she has to pay since our other friend who will
> also be staying there during the same period did not get such email
> asking for payment. she simply asked for clarification. and if you
> really prioritize such customers, would you prefer if i come down and
> make the payment myself? such a shame. i chose this hostel because 
> ive
> been there once, and my foreigner friends seemed happy staying there.
> but with this kind of hospitality you offered, i wonder what kind of
> service you will be offering to us. see, this is what happened when u
> have too many guys montoring the bookings. again, i would like to
> stress that Marissa did not send me another email saying that the
> confirmation she made was a mistake.
>
>  > Date: Fri, 1 Jul 2011 00:55:26 +0800
>> From: booking@abchostel.com.sg
>> To: zatyxdae@live.com
>> Subject: RE: Bookings
>>
>> Hi,
>>
>> You let us wait for 1 month you never confirm you expect us to wait
> for
>> you forever for you to confirm your booking.
>> We have high volume of booking demands also that we need to
> prioritize.
>>
>> When Ms. Marissa reply you that your booking was void due to lack
> of
>> response, after that she sent you another confirmation which is a
>> mistake , then your friend inform us that your not coming then she
> will
>> take over your reservation and do not want to pay down payment.
>>
>> We apologize but we prioritize those guest who confirm there
> booking
>> with-out any delayed.
>>
>>
>>
>>
>> On Fri, 1 Jul 2011 00:28:15 +0800, zaty aziz  wrote:
>> > wow, so convenient. you guys really canceled things easily. well
>> > done!
>> >
>> >> Date: Fri, 1 Jul 2011 00:21:11 +0800
>> >> From: booking@abchostel.com.sg
>> >> To: zatyxdae@live.com
>> >> Subject: Re: Bookings
>> >>
>> >> Hi,
>> >>
>> >> As what I have said your booking has been canceled already no
> more
>> >> rooms available.
>> >>
>> >>
>> >> Regards,
>> >>
>> >> Zeny
>> >> On Fri, 1 Jul 2011 00:13:01 +0800, zaty aziz wrote:
>> >> > Dear Zeny,
>> >> > These are the emails between me and marissa. pls refer the
> dates.
>> >> >
>> >> > THIS IS MY FIRST REPLY TO ABCHOSTEL AFTER YOU INFORMED ME
> ABOUT
>> > THE
>> >> > CANCELLATION. REFER DATE.
>> >> >
>> >> >>eh i made confirmation already about the booking omg why are
> you
>> >> > telling me i havent?
>> >> >
>> >> >> Date: Mon, 9 May 2011 22:07:47 0800
>> >> >> From: booking@abchostel.com.sg
>> >> >> To: zatyxdae@live.com
>> >> >> Subject: Re: Reservation online
>> >> >>
>> >> >> Hi,
>> >> >>
>> >> >> Due to the overwhelming bookings we have received and your
> lack
>> > of
>> >> >> response for confirmation, we regret to inform you that we
> have
>> >> > deemed
>> >> >> your reservation as void.
>> >> >>
>> >> >> Please rebook via our website at www.abchostel.com.sg or call
> us
>> > at
>> >> > tel
>> >> >> : 65 62981611 should you still want to stay with us.
>> >> >>
>> >> >> We apologise for any inconvenience caused.
>> >> >>
>> >> >> Regards,
>> >> >> ABC Hostel
>> >> >>
>> >> >>
>> >> >> On Sun, 03 Apr 2011 22:16:11 0800,
>> >> >> abchostel_automatic
>> >> >
>> >> > wrote:
>> >> >>> There is a reservation from customer submitted via the
> website:
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >
>> >> >
>> >
>> >
> 
> ==========================================================================
>> >> >>> Title: Ms.
>> >> >>> Name: zaty aziz
>> >> >>> Country: malaysia
>> >> >>> Phone: 0122726435
>> >> >>> Email: zatyxdae@live.com
>> >> >>> Arrival date: 15 July 2011
>> >> >>> Arrival time: 10:00
>> >> >>> Departure: 17 July 2011
>> >> >>> Room: 4-Bed Dormitory: 4 Beds mixed () Promo rate: SGD24
> Rack
>> >> > rate:
>> >> >>> SGD26
>> >> >>> Number of person: 4
>> >> >>> Payable deposit: SGD 10
>> >> >>> Payment method: Cash during check in
>> >> >>>
>> >> >>> Remark:
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >
>> >> >
>> >
>> >
> 
> ==========================================================================
>> >> >>
>> >> >
>> >> > THIS IS THE REPLY FROM MARISSA AFTER THE EMAIL I SENT TO HER
>> > ABOVE.
>> >> >
>> >> > Hi,
>> >> >
>> >> > Thank you for choosing ABC Hostel.
>> >> >
>> >> > Your reservation is confirmed as shown:
>> >> >
>> >> > 4 person in 4 bed mixed dormitory ($24 per person/night)
>> >> > check in 15 july 2011
>> >> > check out 17 july 2011
>> >> > 2 nights
>> >> > time of arrival for check in 12pm
>> >> >
>> >> > ** Please bring along this confirmation email in case of
>> >> > discrepancies
>> >> >
>> >> > Please note:
>> >> >
>> >> > 1. check in time is at 12pm
>> >> > check out time is at 11am
>> >> > ** early check in is subjected to availability and late check
> out
>> >> > time
>> >> > is
>> >> > at 1pm. it is chargeable at $10 (deducted from your REFUNDABLE
>> >> > deposit)
>> >> > and subjected to availability.
>> >> >
>> >> > *** FULL DAY RATES apply for check outs after 1pm.
>> >> > Please liaise/discuss with the receptionist upon check in
> should
>> > you
>> >> > require these services.
>> >> >
>> >> > 2. payments made upon check in is NON-REFUNDABLE (for e.g.
> even
>> > if
>> >> > you
>> >> > need to check out 1 day early, we will not refund you for the
>> > last
>> >> > night
>> >> > of your stay).
>> >> >
>> >> > 3. Please note that we will hold your room for 2 hours after
> your
>> >> > stated
>> >> > time of arrival.
>> >> >
>> >> > Should we not be informed and you arrive late, different rates
>> > may
>> >> > apply
>> >> > to your stay or it may be sold off to a walk-in guest or to
> our
>> >> > guests
>> >> > on
>> >> > the waiting list.
>> >> >
>> >> > Do inform us via email or call us at tel : 65 62981611 as soon
> as
>> >> > possible should you need to amend your time of arrival, made
>> > changes
>> >> > in
>> >> > your travel plans or have changed venues in accommodation
> during
>> > your
>> >> > visit to Singapore. It would be best to call us once you are
> on
>> > the
>> >> > way
>> >> > to the
>> >> > hostel so we can amend the arrival timings accordingly.
>> >> >
>> >> > We look forward to hearing from you.
>> >> > We wish you a pleasant stay in ABC Hostel during your visit to
>> >> > Singapore.
>> >> >
>> >> > Regards,
>> >> > Marissa
>> >> > ABC Hostel
>> >> >
>> >> > THIS IS THE LAST EMAIL I SENT TO HER. NO FURTHER REPLY FROM
>> > MARISSA
>> >> > AFTER THAT. now tell me which email that says my booking has
> been
>> >> > canceled after this confirmation?
>> >>
>> >>
>> >>
>>